FAQ

• How long does it take to connect?
  To start working with BetterBro, a merchant — (a business that connects payments) needs to verify its account with our specialists. Verification usually takes up to 2 business days. After that, depending on the type of chosen solution, you can start integrating the payment method into your product or website.
• What is required to connect?
  To get started, you need to consult with our team and choose the type of connection that best suits your business. It can be integrated as a full-fledged payment gateway or a light payment plugin. We encourage you to complete this form for more information.
• How much do BettertBro services cost?
  Connection to our payment aggregator is free. We charge a fee for every successful transaction. It is XX% of the amount.
• How fast is payment and crediting of funds performed?
  Almost instantly. The system will automatically transfer money to the account you specified after a successful payment, and information about the transaction will be available in your personal account.
• What payment methods will be available to my clients?
  Your clients will be able to pay for services or goods using cards, electronic wallets, as well as cryptocurrency.
• From which countries can I receive payments?
  You will be able to work with clients from almost all countries worldwide (except those under official sanctions). Also, our clients can accept payments in more than 100 currencies. The transactions will be converted to your home currency automatically.
• How can I keep track of my payments?
  All detailed statistics and information will be available in your BetterBro personal account. In addition, you can set up notifications about incoming payments by mail or via a Telegram chatbot.
• What if I have several websites and projects?
  You enter into one contract and then integrate the payment solution on the websites you need.
• How can I be sure the bank will not reject the transaction?
  We specialize in working with the high-risk segment, so we choose the optimal routing for each transaction and, as well, monitor the compliance of all payment requirements.
• How many payments can I receive daily?
  Almost unlimited.